Information we handle我们处理的信息
Tianfeng Li (李天锋) operates GoPanda and is responsible for the information described in this policy. You can contact us at [email protected].
李天锋(Tianfeng Li)运营 GoPanda,并负责本政策所述信息的处理。如需联系,请发邮件至 [email protected]。
Depending on the features you use, this may include account and sign-in details, contact information, subscription and transaction status, device and session identifiers, support messages, and service diagnostics.
根据你使用的功能,我们可能处理账户和登录信息、联系方式、订阅和交易状态、设备与会话标识、客服消息及服务诊断信息。
To operate the VPN service, connection and usage metadata may be processed for routing, accounting, troubleshooting, and abuse prevention. Network traffic is handled to deliver the service; we do not intentionally inspect the content of encrypted communications.
为运行 VPN 服务,我们可能处理连接和使用元数据,用于线路转发、用量统计、故障排查和防滥用。网络流量会为提供服务而被处理;我们不会主动检查加密通信内容。
GoPanda does not receive your full payment-card number from Paddle or Apple. Those payment providers process payment details for orders they handle.
GoPanda 不会从 Paddle 或 Apple 获取你的完整银行卡号。付款详情由实际处理订单的支付平台处理。
How we use information信息用途
We use information to create and secure accounts, provide access to eligible service features, process support requests, confirm subscriptions, maintain network operations, prevent abuse, and meet legal or accounting obligations.
我们使用信息创建和保护账户、提供已获准的服务功能、处理客服请求、确认订阅、维护网络运行、防止滥用并履行法律或财务义务。
We do not sell personal information. We do not use private network traffic content for advertising.
我们不会出售个人信息,也不会将私人网络流量内容用于广告。
Service providers and international processing服务提供方与跨境处理
We share only information needed with service providers that support hosting, account security, email, customer support, and payment processing. Paddle and Apple receive information needed to handle the orders they process.
我们仅向提供托管、账户安全、邮件、客服和支付处理的服务商提供必要信息。Paddle 和 Apple 会接收处理其订单所需的信息。
GoPanda uses an overseas control center and China-based network exit nodes. Limited account authorization and service-operation data may therefore be processed across regions to provide the service.
GoPanda 使用海外控制中心和中国境内出口节点,因此为提供服务,有限的账户授权和服务运行数据可能在不同地区之间处理。
Retention and security保存期限与安全
We keep information for as long as needed for the purposes described here, including service delivery, account security, dispute handling, and legal obligations. Retention periods vary by data type.
我们仅在实现本政策所述目的所需期间保存信息,包括提供服务、账户安全、争议处理和履行法律义务。不同数据类型的保存期限有所不同。
We use administrative and technical safeguards to protect information. No system can be guaranteed completely secure, so please protect your account credentials and contact us if you suspect unauthorized access.
我们采用管理和技术措施保护信息。任何系统都无法保证绝对安全,请妥善保管账户凭据;如怀疑账户被未经授权访问,请联系我们。
Your choices and contact你的选择与联系方式
You may ask us to access, correct, or delete personal information, subject to identity checks and information we must retain for legal, security, or transaction records. Contact [email protected] to make a request.
你可以申请访问、更正或删除个人信息;我们会核实身份,并可能依法保留安全或交易记录。请联系 [email protected] 提交请求。
We may update this policy as the service changes. The current version and effective date will be posted on this page.
随着服务发展,我们可能更新本政策。当前版本及生效日期会公布在本页面。
